Web Site Performance and Availability

How confident are you that your web site meets expected service levels?

The Internet is now a fact of business life for most companies whose customers and business partners expect to be provided with a way to do business online. Whether Internet users access a web site from a home PC over a dial-up link or for business purposes at the office, the performance and reliability of a web site can make the difference between pleasure and frustration. Poor performing and unreliable web sites will not only harm a company's reputation it can also result in lost revenue.

Do your customers experience problems accessing your web site?

How often do customers and business partners experience excessive delays in connecting to your web site and performing a transaction e.g. searching on your web site? How reliable is your web site when large numbers of visitors try to connect simultaneously? Are their times when they cannot connect at all?

How can Compuware help?

Compuware's Application Watch for Web provides an insight into the 'health' of your web site by focusing on three critical aspects; the Performance, Reliability and Scalability of the web site from an end user perspective. It is designed to answer the questions:

What is the performance of my web site from a customer or business partners perspective
Does performance vary during peak usage times?
Which pages take and most time to download and why? How can I improve performance?
Which ISP's provide a faster more reliable service for my customer/partners?
How often do customers/partners experience problems accessing my web site? What are the main reasons for failure and what can I do to improve reliability
How will my web site perform if traffic increases significantly over the next 3-6 months?