Minimising the risk
Whether you're setting up an e-government portal, considering moving
to outsourcing or planning a new solution rollout, one thing is for certain:
as a public sector IT project, your work will be under the spotlight.
If it's not media attention you're facing, you'll still be under scrutiny
through Best Value reviews or Comprehensive Performance Assessment. Was
the project delivered on time and to budget? Has it improved efficiency
or working practices? Has it increased stakeholder accessibility?
In all too many cases, the answer is no. And more often than not, that's
because organisations have no real way of understanding the effect of
the project on their IT infrastructure and - more importantly - their
users. As a result, organisations from central government departments
to local authorities continue to risk time, money and their reputation
on projects that have not been fully tested.
With Compuware, you can minimise these risks through:
Qualitative risk analysis
Compuware services and solutions can help you to assess precisely what
kind of impact a new application might have on existing systems. That
way, you can work out what changes need to be made to your network, your
infrastructure or your processes so that the new application works from
day one - without hindering other tools or users. Crucially, Compuware
can test an entire application, rather than simply working at the unit
level, as more conventional developers might. That means we can really
map the user experience and help set realistic performance expectations.
Combating the risk of outsourcing
When considering the potential of outsourcing, Compuware can help you
complete a full audit of your ICT infrastructure. That way, you can provide
potential outsourcing partners with more detailed information, helping
them scope the project more accurately and eliminating conflict further
down the line.
Using tools like advanced testing suite QACenter and Vantage, Compuware
can save you time and money and uphold your reputation.
Beyond due diligence
Whether simply for due diligence or to introduce best practice, Compuware's
experience and independence can be invaluable in ensuring you get the
most from an outsourcing relationship. We can help you develop effective
IT governance strategies to empower you to identify, respond to and model
new or changed business needs, analyse risk and manage applications successfully.
Compuware's recent acquisition of IT governance specialists Changepoint
adds further skills and resources to our offering.
Our approach is clear: we seek to gain an understanding of how things
operate from the user perspective: what might make it difficult for them
to complete their work effectively?
By identifying potential problems up-front, we can help you eliminate
them before solutions go live and make sure you get the right levels of
service and responsiveness from day one.
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