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Compuware Delivers Vantage Solution for Pre-production Service Assurance
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New Capabilities Support Predictive Analysis and Performance Assessment, Enable IT Organisations to Reduce Deployment Risks and Assure Predictable Service Levels
London, UK - 25th October, 2004 - Compuware Corporation (NASDAQ: CPWR) today announced new service assurance capabilities that help IT organisations be more effective in their approach to delivering reliable service to business users. The enhanced Compuware Vantage solution includes sophisticated predictive analysis and comprehensive performance assessment capabilities that enable IT organisations to assess the impact of application and infrastructure projects prior to deployment to reduce deployment risks and assure predictable service levels.
"Enterprises require a new approach to avoid performance issues if they are going to keep up with the rapid changes in today's marketplace," said Glenn O'Donnell, Program Director, META Group, Inc. "Prior to production, IT organisations must be able to anticipate a rich variety of real-world conditions that could impair the performance of critical business services. The ideal solution is a methodical and disciplined engineering attitude, enabled by strong performance planning tools."
Compuware Vantage Helps Assure Successful Project Deployments
IT organisations that need to be certain that they will meet service expectations
are increasingly employing a service assurance discipline prior to production.
"We take our commitment to the availability and performance of our business-critical applications very seriously," said Nate Hayward, Vice President and Director of Quality Management for IT, HomeBanc. "We rely on Compuware Vantage to quickly understand the potential impact of changes to our IT environment prior to production. Further, we assess expected performance - taking an in-depth look at the systems, networks and application under production loading to give us the confidence that we will meet the business requirements. Compuware solutions provide true service metrics, realistic production workloads and complete end-to-end instrumentation where other vendors' tools fell short."
Compuware Vantage allows for the definition and delivery of meaningful and achievable service levels through:
- Predictive Analysis - New Compuware Vantage predictive analysis capabilities allow IT organisations to cost effectively analyse application performance from a lab or a production snapshot. New "what if" scenarios allow for immediate evaluation of performance enhancement alternatives, including changes to application behaviour, network bandwidth and latency or server response time, in order to make the necessary adjustments prior to deployment.
- Performance Assessment - By using enhanced integration between Compuware Vantage and Compuware QACenter, IT organisations can definitively characterise the ability to meet service expectations by driving production level workloads into an instrumented pre-production environment. Performance assessment enables IT organisations to accurately determine expected production service levels for specific application, server and network configurations.
"Compuware Vantage is an application service management solution that enables IT organisations to manage applications at a business level, providing management views of application service from the end-user perspective," said Lloyd Bloom, Compuware Vantage Product Manager. "We are extending the production value of the Compuware Vantage service management solution into pre-production, allowing for the definition and delivery of meaningful and achievable service levels."
Availability
Compuware Vantage's Pre-production Service Assurance solution is available
immediately. For more information about Compuware Vantage, please visit
http://www.compuware.com/products/vantage/
About Compuware
Compuware Corporation (NASDAQ: CPWR) maximises the value IT brings to the business by helping CIOs more effectively manage the business of IT. Compuware solutions accelerate the development, improve the quality and enhance the performance of critical business systems while enabling CIOs to align and govern the entire IT portfolio, increasing efficiency, cost control and employee productivity throughout the IT organisation. Founded in 1973, Compuware serves the world's leading IT organisations, including more than 90 per cent of the Fortune 100 companies.
For more information visit: www.compuware.co.uk
Compuware is a registered trademark of Compuware Corporation. All other product and company names are trademarks or registered trademarks of their respective owners.
Compuware is a member of The Prince's Trust Technology Leadership Group (TLG), a premier industry-networking forum for leaders within the IT industry, established in May 2002.
For Compuware Press Inquiries Contact:
Sophie Jarvis/Kewal Varia
Spark Communications
020 7357 8612
kewal@sparkcomms.co.uk
sophie@sparkcomms.co.uk
