Business Service Management Seminar

Päivä: 28. marraskuuta 2007
Aika: 8:30-11:30
Paikka: Scandic Hotel Simonkenttä, Helsinki
Simonkatu 9, FI-00100 Helsinki

Why You Should Attend
At this interactive half day seminar in conjunction with Tideway Systems, senior IT executives and managers will explore and discuss the issues surrounding business alignment - including the concept of business service management, which enables better service delivery and communication with the business constituents.

Starting at 08.30am and finishing at 11.30 you'll learn from formal presentations and moderated discussion surrounding the concept of BSM.

Agendas

Please click on each of the session titles to view a presentation synopsis.

08.30

Registration and breakfast

09.00

Business Driven Service Delivery

 

Michael Allen, Global Sales Director, Compuware

10.45

Turbo Charge Your BSM Implementation

 

Jan Broendum - Tideway Systems, Sales Director, Nordic Region Tideway Systems

10.45 - 11.30

Q&A Discussion

Register now