Speaker details

Thomas Mendel Ph.D.
Vice President and Research Director

As an analyst, Thomas leads Forrester's Technology Industry research for the Strategy professional role. Thomas is responsible for a research agenda that illuminates strategic opportunities and risks, market demand and competitive dynamics, go-to-market, as well as, organizational strategies, and the use of emerging technology to improve business results for technology vendors.
Thomas is an internationally recognized authority on IT management software. He also maintains research interests in the areas of converging IT and telecommunication technologies and markets, as well as IT to business alignment.

Thomas came to Forrester through its acquisition of Giga Information Group which he joined in 2001. Most recently, Thomas was vice president of the Solution Center Global Network and program director of Global Information Technology Infrastructure for Heidelberger Druckmaschinen AG. He was responsible for the management of the Heidelberg Global Network and the design and rollout of all global infrastructure projects - for example, the implementation of the Heidelberg intranet in more than 60 countries.
Prior to joining Heidelberg, Thomas was an IT manager at ABB Kraftwerke AG and a senior consultant for corporate staff technology at ABB Deutschland AG, both in Mannheim, Germany. At the latter company, he was also responsible for the development and implementation of strategic concepts for IT and customer relationship management.

He is in great demand as a conference speaker, both in Europe and North America. Thomas' work has enjoyed wide exposure in the media. Thomas does consulting work with major end user organizations and vendors in many countries. A native of Germany, Thomas is a graduate of business studies at Mannheim University and holds a Ph.D. in computer networks from the University of Wales in Swansea.

Forrester is a registered trademark of Forrester Research, Inc.